Privacy Policy

1. Who we are
Reddington Construction Services Ltd is incorporated in England and Wales under company number 16060576. Our registered office is Olive Office, The Orchard, Airedale Enterprise Services, Sunderland Street, Keighley, England, BD21 5LE. For applicable personal data, we act as the data controller.

2. Information we collect

• Identity and contact details, including name, address, email and telephone number
• Company and project details
• Property, site and installation information
• Photographs, plans, bills or documents voluntarily uploaded
• Records of enquiries and communications
• Finance-enquiry information; sensitive financial data is collected by the approved lender rather than the general website form
• Technical data such as IP address, device, browser and website interactions Cookie and consent preferences

3. How we use information

• Respond to enquiries and provide quotations
• Assess project suitability and arrange surveys
• Plan, deliver and support contracted services
• Refer an enquiry to an approved partner or lender after providing appropriate notice or obtaining consent
• Maintain records, meet legal obligations and manage complaints
• Improve website performance and measure marketing, where consent is required and obtained

4. Legal bases

Depending on the activity, we rely on steps taken before entering a contract, performance of a contract, legal obligation, legitimate interests and consent.

5. Sharing information

We may share information with service providers, professional advisers, installation partners, approved lenders, United Gas & Power or other partners only where necessary, lawful and transparent.

6. International transfers

If a website, analytics, cloud or communications provider processes data outside the UK, we ensure appropriate safeguards are in place.

7. Retention

Enquiry, customer, project, finance-referral and marketing records are retained only as long as necessary for legal and operational requirements.

8. Your rights

You may have rights to access, correct, erase or restrict personal data, object to processing, withdraw consent and complain to the Information Commissioner's Office.

9. Cookies

Our Cookie Policy explains essential, analytics and advertising cookies. Non-essential cookies are not activated before the required consent.

10. Contact

Privacy enquiries: info@rcs-uk.co.uk | Telephone:  020 3355 8441 | Postal address: the registered office above.
This policy is subject to professional legal review against actual data flows, vendors, lender/UGP referrals and cookie tools before final publication.