Privacy Policy

This Privacy Notice outlines how Reddington Construction Services LTD handles the personal data of our customers and users of our website.


Reddington Construction Services LTD is a company incorporated in England and Wales (registered company number 16060576). Our registered office is located at Olive Office, The Orchard Airedale Enterprise Services, Sunderland Street, Keighley, England, BD21 5LE. We act as the data controller for your personal data and process it in compliance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).


At Reddington Construction Services LTD, we recognise the importance of safeguarding your personal data. We are committed to providing you with professional construction services while ensuring that your privacy is protected when you use our website or contact us.


This Privacy Notice explains the personal data we collect, how we use it, and the rights you have regarding your personal data. We encourage you to read this Privacy Notice carefully and contact us using the details below if you have any questions.


We may update this Privacy Notice from time to time. When we do, the updated version will be published on our website. This Privacy Notice was last revised in March 2026.


1. How do we collect your personal information?


We may collect your personal information in the following ways:

  • When you visit and browse our website
  • When you request a quote for our construction services
  • When you contact us by phone, email, or through our website
  • When you subscribe to receive updates or communications from us


2. What personal data do we collect?


We may collect the following categories of personal data:

  • Your name and contact details, including postal address, telephone number, and email address
  • Records of your communications with us
  • Information relating to your project enquiry or requested services
  • Property-related information necessary to provide construction services
  • Technical information such as IP address, browser type, device type, and browsing behaviour collected via cookies
  • Payment details where applicable


We only collect personal data that is relevant and necessary for providing our services.


3. Legal basis and purposes for processing your personal data


We process your personal data under the following legal bases:

Contractual necessity


We process your data where necessary to enter into or perform a contract with you. This includes:

  • Responding to enquiries and providing quotations
  • Managing and delivering construction services
  • Communicating with you about your project
  • Processing payments


Legitimate interests
We may process your data where it is necessary for our legitimate business interests, including:

  • Maintaining records of communications
  • Improving our website and services
  • Managing customer relationships
  • Training and monitoring staff performance


Legal obligation
We may process your data where required to comply with legal and regulatory obligations, including:


  • Tax and accounting requirements
  • Health and safety regulations
  • Building regulations and compliance obligations
  • Requests from HM Revenue and Customs or other authorities


Legal claims and consent
We may process personal data where necessary for the establishment, exercise, or defence of legal claims.

Where required, we will obtain your consent before sending marketing communications. You may withdraw your consent at any time.


4. How long do we keep your personal data?

We retain personal data only for as long as necessary for the purposes for which it was collected.


  • Enquiry data may be retained for up to 12 months
  • Customer and project-related data may be retained for up to 6–10 years to comply with legal, tax, insurance, and regulatory requirements
  • Financial records are retained in accordance with UK tax legislation
  • Marketing data is retained until you withdraw consent


After the relevant retention period, your data will be securely deleted or anonymised.


5. Data storage and transfers


All personal data collected and processed by Reddington Construction Services LTD is stored securely within the United Kingdom and/or the European Economic Area.


We do not routinely transfer personal data outside the UK or EEA. If a transfer becomes necessary, we will ensure appropriate safeguards are in place in accordance with the UK GDPR and Data Protection Act 2018.


6. Your rights


Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)


7. Contact us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

By post:
Reddington Construction Services LTD
Olive Office, The Orchard
Airedale Enterprise Services
Sunderland Street
Keighley
England
BD21 5LE

By phone:
07590916113


You may also contact us via our website chat box.